ID #369

Why can't I sort my messages in Webmail?

Applies to: Grid System

If you are having difficulty sorting your messages by 'From', 'Subject' or 'Date' from within Modwest Webmail, then 'threaded view' has likely been enabled.

A threaded topic/thread is a series of messages that are direct or indirect replies to each other and discuss a common subject. Message threading allows you to navigate through a group of messages, and it displays the relationship each message shares with other messages in the thread.

Click the link titled 'Unthread View' located just above the 'From' column and you should be able to again sort your email however you prefer.


Last update: 2010-10-05 16:12
Author: FAQ Admin
Revision: 1.2

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