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ID #315

Do you have screenshots of Entourage 2004 configurations?

Applies to: Grid System

Instructions for Setting Up Entourage 2004

Open Entourage and choose Tools from the menu bar at the top of the screen:



Now click Accounts, which will bring up the Accounts Window:



If you need to change an Entourage profile that is already set, skip to here. Otherwise, if you are setting up a new mail profile in Entourage, click the New button, and then click Mail:



Now you will see the Assistant for adding a new profile, and the first thing it will ask you for is a Display Name:



After you enter a proper name like "John Smith", click on the right arrow on the lower right hand side of the window.

Now enter the email address that you want as the return address on all your outgoing mail like: johnsmith@johnsmith.com



Now click on the right arrow on the lower right hand side of the window.



The next item asks what type of server your incoming mailserver is. Choose POP3. Then enter your Incoming Mailserver in the next field, which is: mail.modwest.com

Now enter an Outgoing Mailserver. The Outgoing Mailserver should be the outgoing mailserver provided by your ISP where you get your own internet connectivity. You will need to contact your ISP and ask them what this setting should be. Usually it is something like: mail.yourisp.com



After inputting Incoming and Outgoing mailservers, click on the right arrow.

Now you will be asked for an Account Name and Password. Enter your Modwest Mailbox Login Name (not email address) and Password here exactly as you did when creating mailboxes in your Control Panel or when you first signed up for hosting (your FTP username is also a Mailbox Login Name).



If you forgot the mailbox login names, you can see a list of them in your Mailboxes & Settings in OnSite. The mailbox login name is the same as the mailbox name and looks like: johnsmith not johnsmith@johnsmith.com

Also on this screen, check the "Save password in my Mac OS keychain" box for your convenience.

Now click on the right arrow. Now click Finish.




That process will create a mail account profile in the Accounts window:



If you already had a mail profile setup in Entourage, or if you just finished setting one up as described above, then click the account that you would like to modify. In our case it was the John Smith Email (POP) listed in the Accounts window above. Then click the Edit button on the top.

That will bring up the Account Settings tab of the Edit Account window:



Make sure that Recieving mail POP server is mail.modwest.com. Also make sure that the Account ID and Password has your correct Modwest mailbox login name password filled in.


The Modwest POP server should work fine on the default receiving options. If you would like to check these settings click on the "Click here for advanced receiving options" button below the Incoming Mailserver. Our POP server does not require a secure connection. In addition you should not override the default POP port (110) or use a secure password:




Make sure that the SMTP Mailserver is set to whatever your Internet Service Provider (ISP) says that it should be. You must contact your ISP where you get your own internet access to find out what the correct setting is for this item. All ISPs that provide an internet connection for your computer in your home or office should also provide you with an outgoing mailserver so that you can send mail from your own computer. Usually the server name is something like: mail.yourisp.com or smtp.yourisp.com

You will have to also ask your ISP whether you should check the box that says "SMTP server requires authentication". With most ISPs you will not need to check this item. However, if your ISP tells you to check this item, then also click the "Click here for advanced sending options." button below the Outgoing Mailserver. Check the box that says "My Server Requires Authentication". Click the radio button next to "Log on using:" and fill in your username and password that you use to sign on with your ISP, not your Modwest login name and password. Check the "Save password in my Mac OS keychain" box for your convenience.



Click in the Edit Accounts window, which will bring you back to the Edit Accounts window, where you will click the OK button.

Entourage 2004 setup is complete. You may now click the "Send and Receive" button from the Entourage Button Bar.


Last update: 2010-10-05 15:54
Author: FAQ Admin
Revision: 1.2

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