Domain Names

ID #196

My Control Panel password doesn't work on the Domain registration login.

Applies to: Grid System

Domain Registration, and Web Hosting services are completely separate at Modwest.

At this time, Modwest is not accepting new domain registration customers.

Historically, Modwest has provided domain registration services as a reseller of Dotster, an ICANN registrar we trust and with whom we are proud to be partnered. However this means that the Modwest hosting system and domain registration systems use separate and distinct login information, and are billed separately.

Modwest does not directly accept payment for, or provide support for these services. If you previously registered domains through Modwest, all support for these services is now handled by 'AccountSupport.com' They provide their contact information as follows:

AccountSupport, support@accountsupport.com
1-866-642-4678

One of the ways you can verify the appropriate party to contact for support with your domain registration services, is to use the Modwest WHOIS tool, available via Onsite here.


Last update: 2013-07-05 16:05
Author: FAQ Admin
Revision: 1.4

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Comment of Anonymous:
MIght want to add this infomration to the Login Screen for Domain Registrations
Added at: 2003-11-04 22:33