Getting Started

ID #31

My account's password is lost or needs to be changed

Applies to: Grid System

If you know your current password, you can use the Change Password section of your Modwest™ OnSite Control Panel.

If you forgot or lost your account's password, you can go to our Forgotten Password page to get your username and a new password sent to the email address that you gave us when you signed up for hosting.

Last update: 2010-09-29 16:16
Author: FAQ Admin
Revision: 1.2

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Comment of Anonymous:
Especially if you use more than one platform, you may wish to avoid using single quotes or double quotes in the password (ex. I'mAPassword). Somehow my single quote got converted to something else.
Added at: 2002-12-11 14:49

Comment of Anonymous:
PHP is sometimes configured to add slashes in front of quotes. It is possible that your password "I'mAPassword" was turned into "I\'mAPassword".
Added at: 2003-07-15 19:53