ID #78

I can login with FTP but I can't see anything and then after a while it times out.

Applies to: Grid System

To fix this problem generally caused by being behind a firewall, find the setting in your FTP program for "Passive Mode" or "PASV Mode" and turn it on.

Also, be sure that the hostname that you are connecting to is: ftp.yourdomain.com or ftp.modwest.com

Last update: 2010-09-29 16:41
Author: FAQ Admin
Revision: 1.3

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Comment of Anonymous:
If you're using FTP on the command line, you can get into passive mode by typing PASV.
Added at: 2005-05-09 15:12

Comment of Anonymous:
Because FTP passes your username & password in plain text, it is highly recommended that you configure your FTP client application to connect to Modwest's FTP server via the 'SFTP' method, instead of plain 'FTP'.

Added at: 2009-08-13 16:42