Mailing Lists

ID #316

How do I set up Interspire Email Marketer?

Applies to: Grid System

Bulk E-mail and Mailing List Programs:

Interspire Email Marketer (formerly SendStudio) is one web-based bulk-email system that we allow. First, you must comply with all our bulk email policies. The use of  Interspire Email Marketer (IEM), or any web-based mailing list management software, on the Grid system is dependent upon following all bulk mail policies and the guidelines provided below.

Please note: Modwest still advises the use of Mailman lists for a subscribription list of under 1000 members and Listserv for a subscription list over 1000 members.

Installing Email Marketer:

Follow the instructions found in the IEM installation guide with the following Modwest-specific alterations:

Step 1. Uploading Files

If you are having trouble uploading your files, please read the applicable FAQ on FTP access: Upload and edit files FAQ.

Step 2. File Permissions

You do not need file permissions of 777 -- 755 is safer, and will function properly.

Step 3. MySQL Database

See this article to determine your database server,

or, see this article for instructions on creating a database.

Steps 4 & 5

No extra information is needed -- simply follow the instructions.

Required Settings for all customers:

In order to prevent straining server resources and spam complaints that could cause Modwest administrators to temporarily disable your account, we have rules regarding IEM configuration settings.  Our bulk email policies have the complete list of requirements.  However, there are several items specific to IEM that need to be addressed: 

  1. You must setup automatic bounce processing via the 'Manage Mailing List' interface.
  2. You must provide a prominent Unsubscribe link in every e-mail. Creating a Template is a good way to go about this.

Additional Required Settings for Grid customers:

If you are running IEM on the Grid, you must comply with the following requirements:

  1. SMTP Server: '' or a 3rd party (e.g.
  2. Maximum e-mails per hour: 1000
  3. Maximum of 250,000 subscribers per installation.
  4. Maximum of 10,000 subscribers per list.
  5. If you use cron for scheduled sending, run it no more than every 5 minutes.

If your account is found to be in violation of these settings, we reserve the right to disable your sending capabilities until you come into compliance.  For all of our bulk mail requirements and consequences, please thouroughly read our bulk email policies.

Last update: 2011-12-07 14:46
Author: FAQ Admin
Revision: 1.7

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